Professional Dropshipping & Fulfillment Services

PT5 Dropshipping Service Optimized Process

Our streamlined process ensures efficient, transparent, and reliable dropshipping services for your e-commerce business.

1

Initial Contact & Quotation

  • Contact Us: Through our website, email, or WhatsApp/WeChat
  • Provide Product Information: Send images/links, specify destination country, mention special requirements
  • Quick Quotation Response: All-inclusive pricing within 12 hours
2

Confirmation & System Connection

  • Quotation Approval: Review and confirm our provided price list
  • Service Group Creation: Dedicated communication group for real-time updates
  • Store Connection: Automatic order synchronization and inventory updates
3

Order Management & Execution

  • Order List Creation: Standardized orderlist for easy tracking
  • Order Confirmation: Verify products, quantities, and shipping addresses
  • Procurement & Payment: Immediate sourcing from quality suppliers
4

Quality Inspection & Logistics

  • Arrival Inspection: Professional quality check for all products
  • Packaging & Shipping: Custom packaging options and optimal logistics solutions
  • Tracking: Authentic tracking numbers for all shipments
5

Order Tracking & After-Sales

  • Regular Order Checking: Systematic checks every 2-3 days
  • Transparent Tracking: Fully traceable logistics information
  • Issue Handling: Prompt response with compensation or reshipment options
6

Order Completion & Settlement

  • Delivery Confirmation: Customer confirms receipt without issues
  • Regular Settlement: Invoice verification and agreed payment cycles
  • Service Evaluation: Feedback collection for continuous improvement

Our Service Guarantees

Transparent Pricing

Clear price structure with no hidden fees

Responsible Management

Dedicated customer service team for each client

Efficient Execution

Strict time control throughout the entire process

Quick Problem Resolution

Timely and effective solutions for any issues

Ready to Start?

Contact our customer service team to begin using our dropshipping service

Frequently Asked Questions

Find answers to common questions about our dropshipping services and operations.

What is dropshipping service?

Dropshipping is a zero-inventory business model where you don't need to purchase or stock products in advance. When your customers place orders, we source the products directly from suppliers and ship them to your customers on your behalf. This model significantly reduces your startup costs and inventory risks.

How do you ensure product quality?

We have established a rigorous supplier screening system and quality control process. Each supplier must undergo qualification verification, sample testing, and on-site inspections. Before shipping, we conduct random quality checks and provide detailed quality reports. For any quality issues, we offer free replacement within 7 days.

What's the processing time from order to shipment?

Standard processing time is 1-3 business days, including order confirmation, sourcing, packaging, and shipping. Rush orders can be processed within 24 hours (additional expedited fees apply). We provide real-time order status updates so you can track progress at any time.

What shipping methods and logistics channels do you support?

We offer multiple logistics options: Express delivery (DHL, FedEx, UPS) for urgent orders; Air freight for medium-priority shipments; Sea freight for large-volume cargo. Each method comes with detailed time and cost comparisons, allowing you to choose flexibly based on your customers' needs.

How do you handle customer returns and exchanges?

We have established comprehensive after-sales service policies. For returns due to quality issues, we bear all costs; for returns due to personal customer reasons, costs are shared according to our agreement. We have a dedicated after-sales team to handle such matters and ensure customer satisfaction.

What's your pricing strategy and how transparent is it?

We commit to 100% transparent pricing with all fee details clearly outlined before cooperation, including product costs, service fees, logistics fees, etc. There are no hidden charges. We offer tiered pricing structure - the larger your order volume, the better the unit price.