Complete Insurance Protection Service
Comprehensive risk protection for your dropshipping business - every order guaranteed
Core Insurance Services Overview
Comprehensive protection for your shipments with our industry-leading insurance coverage
3-Day Fast Claim Resolution
Quick processing and resolution of all insurance claims within 3 business days
Packaging Damage Coverage
Full compensation for transit packaging damage with simplified claim process
Product Defect Protection
Rapid processing for product quality issues with comprehensive coverage
Undelivered Package Insurance
Reshipping or refunds for lost or delayed shipments with tracking support
100% Value Coverage
Complete protection (vs. limited carrier liability)
PT5 Insurance vs Traditional Insurance
Compare the benefits of our innovative PT5 Professional Insurance against traditional insurance options.
PT5 Professional Insurance
- ⚡ 3-day resolution
- 💰 Full refund or instant reshipment
- 📝 Minimal documentation required
- 👥 Dedicated claim specialist
Traditional Insurance
- ⏰ 15-30 day processing [2]
- 📋 Complex claim procedures [2]
- 📚 Extensive proof materials [2]
- 🤖 Self-service application process
[2] Based on industry average processing times and requirements
Insurance Claim Process
Streamlined 6-Step Resolution
Step 1: Issue Reporting
Instant feedback via WhatsApp/WeChat groups
Step 2: Initial Assessment
Professional team responds within 2 hours
Step 3: Evidence Collection
Simplified problem documentation process
Step 4: Rapid Review
Claim approval completed within 24 hours
Step 5: Solution Confirmation
Choose between full refund or reshipment
Step 6: Resolution Execution
Compensation or reshipment completed within 3 days
Product Coverage Range
Our comprehensive protection plans cover multiple product categories to ensure your merchandise is always secure.
Standard Products
Complete coverage for regular merchandise with standard shipping requirements.
Battery-Powered Items
Specialized insurance for electronic products requiring careful handling during transit.
Liquid Products
Enhanced protection for items with special packaging requirements to prevent leakage or damage.
Sensitive Goods
Secure coverage for specialized shipping channels and handling procedures for delicate items.
Frequently Asked Questions
Find answers to common questions about our insurance services for dropshipping businesses.
What types of insurance coverage do you provide for dropshipping businesses?
We offer comprehensive insurance solutions including product liability coverage, shipping protection, customs clearance insurance, and business interruption coverage. Our policies are specifically designed for dropshipping and cross-border e-commerce operations, ensuring your business is protected at every stage of the supply chain.
How does your insurance claim process work for international shipments?
Our streamlined claim process is handled by our dedicated team of native Chinese speakers who understand both local and international requirements. Simply submit your claim through our online portal, and we'll coordinate directly with suppliers, logistics partners, and relevant authorities. Most claims are processed within 5-7 business days.
Are there any geographical restrictions on your insurance coverage?
Our insurance coverage spans major international markets including North America, Europe, Australia, and Southeast Asia. We work with globally recognized insurance providers to ensure your shipments and business operations are covered regardless of destination. Specific coverage details may vary by region and product category.
What information do I need to provide to get an insurance quote?
To provide an accurate quote, we need details about your business model, product categories, monthly shipping volume, destination markets, and average order values. Our team will also review your supplier verification reports and shipping routes to customize the most cost-effective coverage for your specific needs.
How do your insurance rates compare to traditional providers?
Our rates are typically 15-30% lower than traditional insurance providers because we leverage our deep understanding of the Chinese supply chain and maintain direct relationships with local insurers. Additionally, our transparent pricing model means no hidden fees, and we offer volume discounts for businesses with higher monthly shipment volumes.
Can you help with insurance claims if disputes arise with suppliers or customers?
Absolutely. Our many-to-one communication model ensures you have dedicated support throughout any dispute resolution process. We act as intermediaries with Chinese suppliers, handle documentation in both languages, and work with international arbitration services when necessary. Our team includes former trade dispute specialists who understand both legal systems.