We offer a range of complimentary services to help you get started with your China sourcing journey.
| Package Value | VAT Fee |
|---|---|
| <€15 | €5 |
| €15 to €25 | €10 |
| €25 to €35 | €15 |
2.5% Extra will be added if the order goes through Alibaba
5% extra will be added if the personal payment as "friend and family" can't be used
Contact customer service for customized quotation
Better pricing for bulk orders, professional logistics solutions
Providing all necessary documents and customs clearance services
Ship directly from local warehouses to your customers in 1-3 days instead of weeks
Provide tracking numbers from local postal services that customers trust
North America, Europe, Australia etc.
Explore our comprehensive range of specialized services designed to meet your business needs.
We provide comprehensive insurance coverage for various product types, offering fast full compensation or reshipment service within three days when customers file claims due to packaging damage, product breakage, or non-receipt of goods.
We offer flexible financial solutions and personalized business services to support your growth
Factory inspections, supplier negotiations, trade show accompaniment
1688 sourcing guidance, quality inspection, price negotiation
Hospital appointments, translation support, recovery guidance
Itinerary planning, cultural experiences, business-leisure integration
$100/day + $30 Airport Pickup
Find answers to common questions about our services, pricing, and business operations.
PT5 Global offers flexible pricing models for both dropshipping and wholesale needs. Our pricing structure includes transparent components such as factory cost, packing cost, shipping freight, taxes, and service charges. We adapt our pricing approach based on your business model and volume requirements.
Our VIP discount system rewards customer loyalty with progressive service charge reductions. New clients automatically receive VIP5 status (the highest level) for 3 months. After this period, your VIP status is determined by accumulated order volume, with discounts increasing as you reach different spending thresholds. For example, reaching $50,000 in accumulated orders qualifies you for permanent VIP5 status with a 5% service charge rate.
When working with PT5 Global, you'll see transparent fees including factory cost, inland shipping, service fees, international shipping costs, taxes, and payment processing fees (2.5-5% depending on payment method). For European shipments, we include IOSS VAT fees that vary based on parcel value. All fees are clearly itemized so you know exactly what you're paying for.
Yes, PT5 Global offers several complimentary services including free warehousing for up to 6 months for your products and packaging materials, 24/7 customer support service, and prompt inquiry responses (within 12 hours). We also provide new registered users with 6 months of VIP5 status and waive service fees on their first 10 orders to help kickstart their business.
PT5 Global offers comprehensive value-added services including quality inspection (starting from $50), branding solutions (from $30), insurance services (2-3.5% of order value), credit limit services for qualified clients, and business accompaniment services in China ($100/day plus $30 for airport/station pickup). Each service is tiered based on your specific requirements, with transparent pricing structures.
Shipping costs are calculated based on actual carrier rates plus a 0-20% margin depending on route complexity and service level. For dropshipping, we provide all-inclusive quotes with shipping to your customer's destination. For wholesale orders, we can either work with your preferred shipping agent or arrange cost-effective shipping solutions through our established logistics network. Custom freight quotes are available by contacting our team with your specific requirements.
PT5 Global accepts multiple payment methods including PayPal, credit cards, bank wire transfers, Alibaba payment, and international Alipay. Payment terms vary by order type, with small orders typically requiring full payment in advance, while wholesale orders may use a 30% deposit with 70% due before shipment. VIP clients can negotiate custom payment terms, and large orders may qualify for installment options. Payment processing fees range from 2.5% for Alibaba payments to 5% for PayPal transactions.
Our team is ready to assist you with any additional inquiries you might have.