Our 8 Comprehensive Services
Introduction
Welcome to PT5 - your trusted partner for end-to-end China sourcing and fulfillment solutions. We've crafted eight specialized services to support global businesses at every stage of their supply chain journey.
With experienced teams, transparent processes, and tailored approaches, we bridge the gap between Chinese manufacturers and international markets with unparalleled efficiency and reliability.
1.Professional China Sourcing Service
We connect you with reliable Chinese manufacturers for your product needs. Our expert team handles supplier identification, price negotiation, and order management to secure the best possible terms and quality.
Our Multi-Level Team Approach
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Dedicated Team Structure
Each client receives comprehensive support from a full professional team including supervisors, managers, agents, and multiple assistants, coordinated through WhatsApp/WeChat groups for seamless communication.
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Core Management
Led by experienced supervisors and senior managers who develop strategic sourcing plans and optimize supplier selection.
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Expert Advantage
Our assistant team includes members from diverse industry backgrounds, bringing practical experience and professional product assessment for apparel, electronics, home goods, beauty products, and more, helping our core team quickly identify the highest quality suppliers.
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Cross-Cultural Communication
Foreign language specialists in our team provide multilingual support, ensuring precise understanding of client requirements and eliminating cultural misunderstandings in international trade.
Service Process
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Submit your product image or link
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Our team analyzes requirements collectively via WhatsApp/WeChat
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Our specialists identify exact matches on 1688 and other Chinese platforms
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Receive complete price breakdown within 12 hours (including product cost, shipping, and taxes)
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We handle purchasing and shipping arrangements after confirmation
Key Service Benefits
Multi-tiered team structure
Ensuring professional service quality through specialized roles and expertise.
Group communication model
Ensuring someone is always available to assist with your sourcing needs.
Detailed supplier screening
Comprehensive analysis reports to ensure quality and reliability.
Full transparency
Complete visibility on factory costs and pricing structure.
Professional negotiation
Capabilities to secure optimal terms with Chinese manufacturers.
2. One-Stop Dropshipping Fulfillment
We offer comprehensive dropshipping services for international online sellers, handling everything from product sourcing to last-mile delivery. Our system processes individual orders efficiently, providing both direct shipping from China and overseas warehouse fulfillment options.
Our Team-Based Service Model
Dedicated Team Assignment
Each client benefits from a complete professional service team including:
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Supervisor Oversees overall service quality and addresses special situations
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Manager Optimizes order processing and solves complex issues
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Agent Handles daily order fulfillment and logistics arrangements
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Assistants Provide support services ensuring continuous operation
Diverse Industry Expertise
Our assistant team members bring varied industry experience, quickly identifying specific product category requirements and offering professional handling recommendations for apparel, electronics, home goods, and more.
Multilingual Support
Team members with foreign language expertise provide support in English, Spanish, French and other languages, ensuring barrier-free communication with global clients and precise understanding of special order requirements.
Service Workflow
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Submit orders via system integration or manual upload
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Our professional team receives and confirms orders through WhatsApp/WeChat groups
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Agents arrange product procurement and packaging
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Professional packaging and shipping process
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Tracking numbers and complete order status updates provided
Submit orders via system integration or manual upload
Our professional team receives and confirms orders through WhatsApp/WeChat groups
Agents arrange product procurement and packaging
Professional packaging and shipping process
Tracking numbers and complete order status updates provided
Key Service Advantages
Team-based Model
Ensuring seamless service continuity with multiple team members supporting each account
Quality Control
Multi-level quality control system with rigorous standards at each fulfillment stage
Cross-cultural
Cross-language and cross-cultural capabilities to serve global markets effectively
Customized Solutions
Tailored solutions for different e-commerce platforms and business models
3. Professional Quality Inspection
Service Description
We safeguard your product quality with comprehensive inspection services. Based on your requirements and order quantity, we offer two inspection options with detailed reports and photographic evidence.
Two Inspection Solutions
1. Standard Inspection
- Ideal for small batch orders
- Basic parameter and functionality testing
- Summary photographic documentation
- Warehouse internal quality control process
2. Premium On-Site Inspection
- Perfect for large batch orders and high-value products
- Professional inspectors conduct on-site factory visits
- Production process monitoring and on-location quality checks
- Comprehensive inspection reports with multi-angle on-site photographs
- Factory production environment and capacity assessment
- Video documentation and functionality testing
- Packaging integrity verification
| Feature | Standard Inspection | Premium On-Site Inspection |
|---|---|---|
| Suitable for | Small batch orders | Large batch orders, high-value products |
| Inspection location | Warehouse | On-site at factory |
| Documentation | Basic photos | Comprehensive photos + videos |
| Assessment scope | Product only | Product + production environment |
| Feature | Standard | Premium |
|---|---|---|
| Suitable for | Small batch | Large batch |
| Location | Warehouse | Factory |
| Documentation | Basic | Comprehensive |
Key Service Advantages
Professional Standards
Professional quality control standards and procedures with industry-specific expertise
Transparent Reporting
Transparent defect reporting system with clear documentation
Authentic Documentation
Authentic factory site visit photographs providing visual evidence
Problem-Solving
Problem-solving recommendations to address quality issues
Technical Expertise
Inspection experts familiar with industry-specific technical standards
4. Custom Branding Solutions
We help you establish your brand identity even with small order quantities. Our customization services enable you to create branded products without meeting factory minimum order quantities (MOQs), with options available from just one piece.
Customization Options
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Product Customization:
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Color and material modifications
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Functional feature combinations
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Size and dimension adjustments
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Personalized designs for individual customers
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Packaging Customization:
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Brand logo printing
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Custom package design
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Instruction manual and label customization
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Crystal sticker packaging with quantity and cost guidance
Key Service Advantages
Bypass factory minimum order quantity restrictions
Brand development support for small batch sellers
Personalized product solution design
One-on-one customization consultation
5. Free Warehousing Services
We provide 3-6 months of complimentary storage for your products and packaging materials. Our warehousing solutions include both domestic Chinese and overseas warehouse options, with transparent fee structures for extended storage.
Warehousing Options
1. China Warehouses
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Location and capacity information
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Suitable product categories
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Free storage period: 6 months
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Extended storage fee schedule
2. Overseas Warehouses
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International warehouse locations
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Suitable product categories
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Free storage period: 3 months
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Extended storage fee schedule
Key Service Advantages
Real-time inventory management system
Track your inventory levels and movements with our advanced management system.
Centralized product management
Manage all your products from a single dashboard for efficient fulfillment.
Reduced storage costs
Save on warehousing expenses with our complimentary storage periods.
Warehouse collaboration
Benefit from our strategic warehouse network for faster delivery times.
6. Comprehensive Shipping Insurance
We protect your shipments with comprehensive insurance coverage. When customers file claims for packaging damage, product defects, or non-delivery, we provide quick resolution with full compensation or reshipping within three days.
Basic Insurance
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Logistics transport risk coverage
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Lost package compensation
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Severe delay reimbursement
Premium Insurance
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Product quality issue coverage
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Packaging damage protection
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Three-day rapid claims processing
Key Service Advantages
Worry-free shopping experience guarantee
Simplified claims procedures
Fast compensation commitment
Special insurance options for high-value merchandise
7. Flexible Credit Solutions
Service Description
We offer flexible credit terms to support your cash flow during business growth. New sellers can access an initial $100 credit line after store verification, while established sellers (processing over $2,000 daily) can qualify for 3-5% of their historical payment total as credit.
Credit Programs
1. New Seller Support
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Eligibility: Verified store connection
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Credit limit: $100
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Repayment period: Two weeks
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Application process: Simple documentation and verification required
2. Established Seller Program
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Eligibility: Minimum daily order volume of $2,000
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Credit limit: 3-5% of historical payment total
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Repayment period: One month
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Application process: Business verification and performance review required
Key Service Advantages
Lower barriers to entry
Helping new sellers get started with minimal financial requirements
Support for scaling
Enabling established sellers to expand their operations
Flexible assessment
Credit assessment based on your business performance
Interest-free support
No interest charged on our credit support plans
8. Business Companion in China
Service Description
We provide personalized assistance during your business trips to China. Our services include airport/station pickup and local accompaniment in major manufacturing cities, factory visit arrangements, and professional translation services. Service fee: $100 per day, with an additional $30 for airport pickup.
Service Locations and Details
1. Key Service Cities:
- Guangzhou, Shenzhen, Shanghai
- Yiwu, Ningbo, Nantong
- Other major manufacturing centers
2. Specific Services Provided:
- Airport/station transfers
- Factory visit arrangements and translation
- Business negotiation assistance
- Local transportation and accommodation support
Key Service Advantages
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Intimate knowledge of China's manufacturing ecosystem
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Professional business negotiation skills
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Cultural difference mediation
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Comprehensive one-stop itinerary planning
Service Pricing
| Service Type | Standard Fee | Tier 1 Cities* | Other Cities |
|---|---|---|---|
| Daily Accompaniment | $100/day | $120/day | $100/day |
| Airport/Station Pickup | $30 | $40 | $30 |
| Factory Visit Arrangement | Included | Included | Included |
| Translation Services | Included | Included | Included |
| *Tier 1 Cities: Shanghai, Beijing, Guangzhou, Shenzhen | |||
Ready to make your China business trip successful?
Our experienced business companions will help you navigate China's complex business landscape, ensuring productive factory visits and successful negotiations.
Frequently Asked Questions
Find answers to common questions about our cross-border e-commerce support services.
What is the scope of your service coverage?
We offer comprehensive cross-border e-commerce support services, encompassing 8 core areas: product sourcing, quality control, warehousing & logistics, order processing, customer service, data analytics, business reception, and supplier verification. Whether you're a startup seller or an established enterprise, we tailor solutions to meet your specific needs.
What sets you apart from other dropshipping service providers?
We implement a multi-to-one professional service model, where each client is supported by dedicated teams for sourcing, quality control, logistics, and customer service. Additionally, we maintain transparent pricing with no hidden fees, ensuring you know exactly where every dollar goes. Our team primarily consists of experienced stay-at-home mothers and dedicated university students, guaranteeing service quality while maintaining cost efficiency.
How do you ensure product quality?
We've established a rigorous triple quality control system: supplier qualification verification during the selection phase, comprehensive testing before warehouse storage, and secondary inspection before shipment. We partner with leading domestic quality inspection agencies to ensure every product meets international standards.
What are the shipping timeframes?
We've built strategic partnerships with multiple renowned logistics companies, offering various shipping options. Generally, Asian regions take 3-7 business days, while Europe and Americas require 7-15 business days. We recommend the most suitable logistics solution based on your budget and timeline requirements, providing end-to-end shipment tracking services.
If I need to visit China for business inspection, what assistance can you provide?
We offer comprehensive business reception services, including airport transfers, hotel reservations, supplier meeting arrangements, factory visits, and business interpretation. Our business reception team is well-versed in international business etiquette, ensuring your China trip is both efficient and successful.
What is your pricing structure?
We employ a transparent service fee model, charging appropriate fees based on service type and complexity, with absolutely no hidden charges. This includes: product sourcing service fees, quality inspection fees, warehousing fees, and value-added service fees. Prior to collaboration, we provide detailed cost breakdowns, giving you complete visibility into all expenses.