# Terms of Service **Effective Date: February 10, 2026** Welcome to PT5 Global (pt5-global.com). By using our website and services, you agree to the following terms and conditions. ### 1. Service Description PT5 Global provides sourcing, dropshipping, quality inspection, and logistics fulfillment services for global e-commerce businesses. We act as an agent between you (the merchant) and Chinese suppliers/carriers. ### 2. User Obligations As a user of our services, you agree to: * Provide accurate business and shipping information. * Ensure that the products you source comply with the laws of your destination country. * Pay all service fees and shipping costs as agreed upon in our quotes. ### 3. Order Processing and Shipping * We strive to provide accurate shipping estimates; however, PT5 Global is not liable for delays caused by shipping carriers, customs clearance, or natural disasters. * Any quality issues must be reported within 7 days of the delivery date for inspection and resolution. ### 4. Intellectual Property All content on this website, including logos, text, and graphics, is the property of PT5 Global. You may not use our branding without prior written consent. ### 5. Limitation of Liability PT5 Global shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or the products sourced through our platform. ### 6. Termination We reserve the right to suspend or terminate services to any user who violates these terms or engages in fraudulent activities. ### 7. Governing Law These terms are governed by the laws of the People's Republic of China. Any disputes shall be resolved in the courts of Nantong, Jiangsu. ### 8. Contact Information For questions regarding our Terms of Service, please contact us at: * **Email:** [email protected] * **WhatsApp:** +86 139 6291 3045